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Acumatica Case Study

Overview

Founded in 2007, Sprinterra is a global software development and professional services company with tech hubs on four continents and complex legal and financial structures. The organization not only implemented Acumatica ERP internally for process automation and better decision-making but also enhanced Acumatica ERP by developing and deploying custom Payroll and Project Management add-ons for more efficient operations. Acumatica ERP became Sprinterra’s backbone, helping the company gain remote access and seamlessly manage operations during the pandemic lockdowns and the challenges of the ongoing war in Ukraine.

KEY BENEFITS

Improved Customer Experience: A centralized ERP platform increased internal financial transparency.

Eliminated Siloed Systems: Integration with Jira and Odoo simplifies data gathering and reporting.

Seamless Customization: Combined standard Acumatica workflows with custom screens to meet unique business needs.

Drastic Time Savings in Payroll Calculations: Reduced task execution time from two working days to 15 minutes!

Operational Accuracy: Eliminated most manual work/data entry, reducing errors and increasing calculation and reporting accuracy.

Enhanced Reporting: Enabled detailed and project-specific analytics for better financial oversight.

Acceleration of Salary and Invoice Processing: Previously, computing salaries and analyzing actual vs planned budget took 15 days; now, it takes only three days, a five-fold increase in efficiency.

Improved Project Management: Project managers had to manually update Actual vs Planned budget data in Excel at the end of each month. This is done automatically now, freeing up about 16 hours per month for project managers to concentrate on other revenue-generating activities.

Banking Module Implementation: Improved transaction handling thanks to Acumatica native Banking module.

Avoided Unnecessary Expenses: Saved on possible technology infrastructure costs, thanks to the cloud-based implementation.

CHALLENGE

Before Acumatica, Sprinterra used at least two project management apps and Excel for accounting and finance needs. Eventually, spreadsheets reached their limit in terms of flexibility and technical functions to accommodate Sprinterra’s complex financial and legal structure, which includes multiple groups of accounts receivable and payable for its employees, contractors, and vendors in the US and overseas. Additionally, Excel does not provide real-time monitoring and tracking of planned vs. actual budgets and expenses. While generating balance sheets and revenue statements wasn’t an issue, obtaining deeper data and insights into the company’s financials was problematic.

Using multiple systems made it challenging to get real-time project status updates, forecast project profitability, and calculate project expenses. Project managers had to enter large amounts of sensitive data manually. With a project-based management reporting system, Sprinterra struggled to find an ERP system that could meet its financial process and calculation requirements. 

Due to Sprinterra’s unique organizational structure with employees and contractors worldwide, the accounts payable and receivable system required combining different calculation algorithms to ensure appropriate cost allocation within the logic of project-based accounting. Each employee payout depends on multiple factors, including billable hours (imported from Jira), specific project difficulty levels, vacation and sick days, additional compensation for business and work-related expenses, and more. Managing this complex task required hiring an additional accountant to perform all calculations manually, compile financial reports, and share them with the C-Level suite.

SOLUTION

To address the company’s intricate needs, Sprinterra’s team evaluated several ERP options and determined that Acumatica was the best solution due to its easy-to-use, intuitive, cloud-based system with unlimited user access. Acumatica ERP was also selected because it offered versatile out-of-the-box functionality, hosting flexibility, and framework customization.

Thanks to the ability to customize Acumatica to each customer’ unique requirements, Sprinterra developers designed and deployed custom Payroll and Project Management Reporting add-ons. To automate workflows and solve payroll problems the newly developed tools have been integrated with third-party systems. The solution boasts the following features: 

Sprinterra’s Signature Jira Integration: Developed to import employees’ work logs and timecards for accurate salary calculations.

Process Automation: Streamlined operations by breaking the process into several key steps in custom screens, from importing logs to generating bills, eliminating the need for direct involvement of additional accountants.

Integration with Odoo: Improved the accounting process by automating employee expense submission and reimbursement processes.

Real-Time Reporting: Enabled real-time management reporting, reducing the consolidation time from three days to instant insights.

Role-Based Access Control: Provides users with custom reports containing different content based on their managerial levels.

Customized Project Planning Solution: Allows project managers to understand project profitability, plan accordingly, and track planned vs. actual expenses and earnings.

Customized PTO Monitoring and Notification System: Monitors and communicates to managers and employees calculated Planned Time Off (including vacation and sick leave) availability.

Enhanced Invoicing: Utilized the default AR module and Report Designer for comprehensive reports.

Integration:

Acumatica, Jira, Odoo

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